![]() It feels extremely frustrating this has happened to this scanner I paid nearly $900 for, and I didn't get to use it much at all either. Installing the scanner on a different computer, with a different operating system (Windows 7) to no avail. Contacting Epson's customer service, which refused to answer ANY technical support issues, as they say my warranty has expired. Consulting Epson's website, where no useful tips relating to this problem could be found. Also, see the documentation that came with your computer and software for possible solutions. See your Start Here poster to confirm that you have set up the scanner in the correct way. Incorrect setup of your computer or software. Consulting the Users Manual, where no useful tips relating to this problem could be found. Operation problems usually occur because of: Incorrect setup of the interface. Updating the driver to the latest version. Uninstalling and reinstalling the driver and EPSON Scan utility. Disconnecting all cables, reconnecting it all, and then try to start EPSON Scan again. Switching the scanner's power off and back on, and then try to start EPSON Scan again. EPSON Scan Settings will close."Īlso, the guide appears to have been written specifically for scanners connected through a wireless network, a feature my scanner does not have (it's connected through USB). "Information for scanners that support EPSON Scan Settings is not installed. I Googled the error and found this very long guide that appears to have helped many others with the same problem: However, at one point in the guide it tells me to go to EPSON Settings, which I can't, as I get this error message: ![]() But the last few days, it will NOT go away. Then navigate to Epson Support and then search for your Epson product. ![]() Sometimes I had to restart the whole computer for it to go away. Under Apps & features, scroll down to find out and click Epson scan and then Uninstall it. ![]() When I first started getting this error message, usually it would go away if I either restarted the scanner (on / off). For detailed information, see Solving Problems in the User's Guide." Make sure the scanner is on, correctly setup and connected with no errors indicated. Scanner was working great, until a couple months ago when I started getting this error message when trying to run EPSON Scan: My operating system on this computer is Windows Vista 64-bit Ultimate. Click > Control Panel > Hardware and Sound > Scanners and Cameras, or click > Control Paneland double-click the Scanners and Camerasicon. I have an Epson Perfection V800 Photo scanner. ![]()
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